| The use of
Dreamcode Web Hosting services constitutes acceptance and
agreement to our Acceptable Use Policy and Terms of Service.
The Acceptable Use Policy may be changed from time to time by our
company, and subscribers understand that changes made to our Acceptable
Use Policy shall not be a ground for early contract withdrawal and
non-payment.
Service Rates: Subscribers acknowledge that the nature and
rates of our service have been communicated to them. Subscribers
should also be aware that our Company may change from time to time,
the rates of our hosting services. Dreamcode Web Hosting
agrees that such changes if necessary, must be informed first to
the subscribers before actually implementing it.
Payment and Fees: Subscribers acknowledge that payments
are due on the date issued by Dreamcode Web Hosting upon releasing
your order. Subscribers also acknowledge that our hosting services
are billed monthly at the minimum, except on special plans approved
by management, and subsequent payment are due on the anniversary
date of the month of the plan duration.
Failure to Pay: Dreamcode Web Hosting reserves the
right to temporarily deactivate accounts upon the failure of the
subscriber to pay charges when due.
30-Day Money Back Guarantee: To illustrate our commitment
of quality service, we are offering our customers full refund if
disatisfaction on our hosting serives is expressed within 30 days
from date of account activation. To request this, please submit
(through email) a formal explanation siting concrete incident/incidents,
your domain, and your complete name and complete mailling address.
Support Boundaries: Dreamcode Web Hosting provides
customers with various form of support facilities such as email
support, SMS, Support Forum, and Phone support. We limit our technical
support to our area of expertise. Dreamcode Web Hosting provides
support to your server functions, and on matters limited to the
contents of our prepared FAQ's. Dreamcode Web Hosting does
not provide support on matters involving scripts programming. We
encourage our clients to go over our FAQ's and our forum for answers
to your queries.
Bandwidth and Disk Usage: Customers acknowledge that Dreamcode Web Hosting has the right to take corrective actions should
the customer exceeds the number of Megabytes of disk space and bandwidth
allocated for the hosting plan ordered. Such corrective action may
include the assessment of additional charges in accordance to the
fees provided by the Company, or temporary deactivation of service.
Miscellaneous Provisions: The customer acknowledge that
all contact information, mailling address, email address, and telephone
contacts provided during the ordering process are correct and true.
Subscribers acknowledge that the service provided by Dreamcode Web Hosting is of such nature that service can experience
interruption for many reasons, other than the negligence of our
Company. Subscribers agree that Dreamcode Web Hosting is
not liable for any damages arising from such causes beyond the direct
control of Dreamcode Web Hosting.
Dreamcode Web Hosting reserves the right to suspend service
of customers who, in the Company's judgement is the source of violations
of any of the terms mentioned in our Acceptable Use Policy. Dreamcode Web Hosting also reserves the right to ammend its policies
at any time.
You, as Dreamcode Web Hosting customers, are solely responsible
for the contents of your website hosted by Dreamcode Web Hosting. |